Delulu ExpressRefund Policy
Draft — for a lawyer to review before launch. Not final legal advice.
Full refund
If your card fails to publish after payment for any reason on our end, you get a full refund.
24-hour window
If your card has not yet been viewed by its recipient, you can request a full refund within 24 hours of publishing.
After the card has been viewed
Once a card has been opened by its recipient, it's no longer eligible for a refund.
How to request one
Email us via our contact page with your card's link or order details. We acknowledge every request within 48 hours.